Privacy Policy
Effective Date: January 2026
Alpen Bluffs Outdoor Resort ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website and visiting our property.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, and any other information submitted through forms on our website or during the booking process.
We may also collect non-personal information automatically, such as your IP address, browser type, pages visited, and time spent on our site.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide customer service
- Process reservations or requests
- Improve our website and user experience
- Send marketing or promotional communications (if you opt in)
Cookies and Tracking Technologies
We use cookies and similar tracking technologies, including services provided by Google and Meta (Facebook and Instagram), to analyze website traffic and deliver targeted advertisements. These technologies may track your activity across websites for marketing and remarketing purposes.
Sharing of Information
We do not sell your personal information. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.
We may also share certain data with advertising and analytics partners, such as Google and Meta, to help deliver relevant ads and measure performance.
Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is completely secure.
Your Rights
You may request to access, update, or delete your personal information at any time by contacting us.
You may also opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails.
California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
While Alpen Bluffs Outdoor Resort does not sell personal information, we may share certain data with third-party partners such as Google and Meta for advertising and marketing purposes, which may be considered "sharing" under California law.
You have the right to:
- Request access to the personal information we collect about you
- Request deletion of your personal information
- Opt out of the sharing of your personal information for advertising purposes
To exercise your rights or submit a request, please contact us at info@alpenbluffs.com with the subject line "California Privacy Request."
Photography and Video Recording
Alpen Bluffs Outdoor Resort may capture photographs, video, and security footage on property for operational, safety, and promotional purposes.
This may include images or recordings of guests, visitors, and events occurring in public or common areas of the resort.
By visiting or using our property, you acknowledge that you may be recorded or photographed, and that such content may be used by Alpen Bluffs Outdoor Resort for marketing, social media, website content, or other promotional purposes.
If you have concerns about appearing in promotional materials, please contact us at info@alpenbluffs.com.
SMS Communications
If you provide your phone number, you may receive SMS messages from us related to your inquiries or reservations. Message and data rates may apply. You can opt out at any time by replying STOP.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@alpenbluffs.com